Question 1

Why is my garage door so noisy?

Accepted Answer

A noisy garage door is usually caused by worn rollers, loose hardware, or lack of lubrication. The most common culprit is metal rollers that have worn out over time. Upgrading to nylon rollers can dramatically reduce noise. Other causes include worn hinges, loose nuts and bolts, or a chain-drive opener that needs lubrication. Our technicians can diagnose the exact cause and provide a solution—often a simple tune-up can make your door whisper-quiet again. If the noise is a grinding or squealing sound, don't ignore it—this could indicate a more serious issue with your springs or cables that needs immediate attention.

Question 2

Do you offer financing for garage door installation?

Accepted Answer

Yes! We understand that a new garage door is a significant investment, which is why we offer flexible financing options to fit your budget. We partner with several financing companies to provide options including 0% interest for qualified buyers, low monthly payments, and quick approval processes. Most customers receive an approval decision within minutes. Our team will walk you through all available options during your free estimate so you can choose the plan that works best for your situation. We also accept all major credit cards, cash, and checks for those who prefer to pay upfront.

Question 3

How much does it cost to repair a garage door?

Accepted Answer

Garage door repair costs vary depending on the specific issue. Spring replacement typically runs $150-$350 per spring, cable replacement is $100-$200 per cable, and roller replacement ranges from $150-$400 for a full set. Opener repairs can cost $100-$350 depending on the component. We always provide a free, detailed estimate before any work begins—no surprises. Our service call fee is waived when you proceed with repairs. We also offer a price-match guarantee on comparable services, so you can be confident you're getting a fair deal. For the most accurate estimate, give us a call at 1-330-997-3375 and describe your issue.

Question 4

How long does garage door installation take?

Accepted Answer

A standard garage door installation typically takes 3-5 hours for a single door and 5-8 hours for a double door. This includes removal of the old door, installation of the new door and tracks, opener installation or reconnection, and thorough testing of all safety features. More complex installations—such as those requiring new framing or electrical work—may take a full day. We always complete installations in a single visit so you're never left without a functioning garage door. Our factory-trained technicians work efficiently without cutting corners, ensuring your new door operates perfectly from day one.

Question 5

What are signs I need a new garage door?

Accepted Answer

Consider replacing your garage door if: it's more than 20 years old with frequent repairs; you notice significant rust, rot, or warping; energy bills are increasing due to poor insulation; the door is difficult to open or makes excessive noise; panels are severely dented or damaged; you want to increase your home's curb appeal or value. A new garage door offers one of the best returns on investment of any home improvement—often recouping 90%+ of the cost at resale. We offer free estimates to help you determine if repair or replacement is the better option for your situation.

Question 6

Do you provide emergency garage door service?

Accepted Answer

Absolutely! We offer 24/7 emergency garage door service throughout Smithville and all of Northeast Ohio. We understand that a broken garage door can be a security risk and a major inconvenience. Our technicians respond quickly—often within hours—with fully stocked service vehicles to handle most repairs on the spot. Whether your spring broke at midnight or your door came off the track on a holiday weekend, we're here to help. Call 1-330-997-3375 any time, day or night, and speak with a real person who can dispatch a technician to your location.

Question 7

What's included in a garage door tune-up?

Accepted Answer

Our comprehensive tune-up service includes: inspection of all moving parts (springs, cables, rollers, hinges, tracks); lubrication of all necessary components; tightening of loose hardware; balance testing and adjustment; safety sensor alignment and testing; opener settings check; weatherseal inspection; and a detailed report of our findings. Regular tune-ups extend the life of your garage door, prevent unexpected breakdowns, and ensure safe operation. We recommend annual tune-ups—just like servicing your car. Our tune-up service is affordably priced and comes with our lifetime warranty on all work performed.

Question 8

What areas do you serve?

Accepted Answer

Garage Door Smithville proudly serves all of Northeast Ohio, including Smithville, Wooster, Orrville, Massillon, Canton, Akron, Barberton, Green, North Canton, Louisville, Dalton, and surrounding communities within a 40-mile radius of Smithville. We're locally owned and operated—your neighbors in the community we serve. Our central location allows us to provide quick response times throughout our service area. If you're unsure whether we serve your location, give us a call at 1-330-997-3375 and we'll be happy to help!

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